Shipping policy

Last updated: October 29, 2026

Where we ship

We ship to all 50 US states and to all Canadian provinces and territories. We do not currently ship to P.O. boxes, APO/FPO addresses or any other country. The mini waffle maker ships to US addresses only.

Processing time

Every order is checked for quality before it ships. Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). Orders placed after 2 PM ET on a Friday, on weekends or on holidays start processing the next business day.

Delivery time and cost

Destination	Delivery time (from your order)	Cost (USD)
United States	3–12 business days	Flat rate: $4.99 for smaller items, or $9.99 when your order includes a larger item. FREE on orders of $100 or more
Canada	7–12 business days	Flat rate: $4.99 for smaller items, or $9.99 when your order includes a larger item. FREE on orders of $100 or more

Items from our US warehouses often arrive sooner. Some items ship from our partner warehouses and may arrive in separate packages at no extra cost to you.

Canadian orders: duties and taxes

Prices may be shown in Canadian dollars for your convenience. Orders shipped to Canada may be subject to import duties, taxes or brokerage fees charged by Canadian customs or the carrier when the package arrives.

These charges are not included in our prices or shipping cost and are the customer's responsibility. Packages refused because of these charges are not eligible for a refund.

Tracking

You will receive an email with your tracking number once your order ships. Tracking can take 2–4 business days to show movement.

Delays

Delivery times are estimates. Weather, peak holiday periods, customs checks and carrier delays can add time. If your order has not arrived within 20 business days of shipping, contact us and we will investigate and reship or refund it.

Lost or stolen packages

If tracking shows your package as delivered but you cannot find it, check with neighbors and your local post office first, then contact us within 7 days of the delivery date.

We will open a claim with the carrier and do our best to help. Packages confirmed lost in transit by the carrier will be reshipped or refunded. We are not responsible for packages lost because of an incorrect address entered at checkout.

Order changes and cancellations

You can change or cancel your order within 12 hours of placing it by emailing info@clutchessentials.com. After that, your order may already be in processing and cannot be changed.